Privacy Policy

Effective date – 6th December 2023.

What type of personal information we collect:

We receive, collect and store information you enter on our website or provide us in any other way. This includes data you enter when you register on the website, or place an order, including personally identifiable information (such as name, email, password, communications); payment details (including credit card information), and personal profile. It may also include your giving or withdrawing consent for us to send you marketing emails.

Additionally, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Why we collect information

We collect such non-personal and personal Information for the following purposes:

To perform the contract we are about to enter into or have entered into with you (for example, to process your order and provide you with an online account)
To provide you with customer support, including in connection with your purchase history and outstanding orders.
To indicate your giving or withdrawing of consent for us to send you marketing material.
To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services.

How we store, use, share and disclose your personal information:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with you:

We may contact you to notify you regarding your account, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We may from time to time send you marketing material if you have provided us with your consent to do so.

How we use cookies and other tracking tools:

We may use cookies or other tracking information. You can find generic information about cookies here: https://allaboutcookies.org/.

Our company is hosted on the Wix.com platform, Wix uses cookies for important reasons, such as:

To provide a great experience for visitors to our website.
To identify visitors to the website who are registered (have an account).
To monitor and analyze the performance, operation and effectiveness of the Wix.com platform, and to ensure it is secure and safe to use.

How can I withdraw my consent:

If you don’t want us to process your data anymore for the purpose of marketing please contact us at enquiries@tamarapenwellicons.com.

Privacy policy updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. The date the Privacy Policy was last updated will be indicated at the top of this page. Please check this page from time to time for changes to make sure you are aware of our latest privacy practices.

Contacting us:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at enquiries@tamarapenwellicons.com